Return/exchange policy

If your purchase isn't completely satisfactory, we're happy to accept your return within 14 days of receiving your item.

To request a return, simply follow the instructions HERE

Requirements for a return/exchange:

• Purchases made during the sale are eligible exclusively for returns in the form of store credit.
• Item must be in the same condition it was received in.
• Security ribbon must be attached to item - if it is removed / damaged we will not refund the item under any circumstances.
• Item must be unwashed, unworn and have no traces of perfume or deodorant.
• Item must be in the original packaging.
• Item must be shipped within 5 working days of refund/exchange approval.

Shipping details:

• Once your return is approved, you'll be offered a tracked return label—using this is highly recommended, and the cost will be deducted from your refund.
• If you choose not to use our label, you must provide valid tracking details and proof of delivery.
  

Note about exchange:

Exchanges are processed once the original item is received at our warehouse. For urgent needs, we recommend placing a new order and requesting a refund for the original item.

For detailed information on our return policy, please click here