If your purchase isn't completely satisfactory, we're happy to accept your return within 14 days of receiving your item.
To request a return, simply follow the instructions here.
Requirements for a return/exchange:
- Item purchased on sale can only be exchanged.
- Item must be in the same condition it was received in.
- Item must be unwashed, unworn and have no traces of perfume or deodorant.
- Item must be in the original packaging.
- Item must be shipped within 3 working days of refund/exchange approval.
Shipping costs:
- Customer is responsible for covering return shipment costs
- If requested customer has to provide evidence of delivery
International customers:
All our shipping options allow you to track your parcel. You may choose between standard (7-14 days) or DHL express (1-3 days) shipping depending on how quickly you would like to receive your order. The exact delivery time will be indicated during checkout.
UK customers:
UK customers can choose between Royal Mail Tracked (delivery within 48 hours), Royal Mail Express (delivery within 24 hours) and Next Day Special delivery (Next day before 1 pm). All services provide tracking at 4 steps, as well as SMS notification.
