Our return policy
If your purchase isn't completely satisfactory, we're happy to accept your return within 14 days of receiving your item.
To request a return, simply follow the instructions here.
Requirements for a return/exchange:
- Item can not be purchased on sale.
- Items must be in the same condition it was received in.
- Items must be unwashed, unworn and have no traces of perfume or deodorant.
- Items must be in the original packaging.
- Item must be shipped within 3 working days of refund/exchange approval.
Shipping costs:
- Customer is responsible for costs related to returning the items.
- Original shipping charges are refundable for faulty item.
Shipping info
United Kingdom
| Cateogry |
0.0 kg - 0.6 kg |
0.6 kg - 2.0 kg |
2.0 kg and above |
| Tracked shipping |
£2.99
|
£2.99 |
£2.99
|
| Experss shipping |
£6.49
|
£9.99
|
£17.99
|
Europe
| Cateogry |
0.0 kg - 0.6 kg
|
0.6 kg - 2.0 kg |
2.0 kg and above
|
| Standard shipping |
£2.99
|
£4.99 |
£7.99
|
| Tracked shipping |
£4.99
|
£7.99
|
£12.99
|
International
| Cateogry |
0.0 kg - 0.6 kg
|
0.6 kg - 2.0 kg |
2.0 kg and above
|
| Standard shipping |
£4.99
|
£9.99 |
£14.99
|
| Tracked shipping |
£12.99
|
£16.99
|
£19.99
|
* According to our couriers specification standard shipping is not available to Saudi Arabia, South Africa, Pakistan, India, Qatar and Sri Lanka.
Additional Info
We offer our customers reasonable shipping charges. Depending on the country to which your order is being shipped to, you may choose between standard or tracked shipping.
For our dear UK customers, we do also offer a next day delivery service (express shipping). Orders placed by 15:00 will be dispatched on the same day and be delivered to you on the next day. Order placed after 15:00 or on a Sunday will arrive at your door within 48 hours of placing an order.
We have chosen Royal Mail as our carrier. Note that Royal Mail does not operate on Sundays,
All our abayas come in free sizes. As a rule of thumb, the longer the abaya the wider It's width. Therefore, this sizing system will require some alteration for people that are tall and slim or short and UK size 18+.
Size guide for free size adult abayas:
| Person Height [ft] |
Person Height [cm] |
Abaya Size |
Abaya Length [in] |
| 4.8 |
146 |
50 |
49.6 |
| 5.0 |
153 |
52 |
52.3 |
| 5.2 |
158 |
54 |
54.3 |
| 5.4 |
164 |
56 |
56.6 |
| 5.5 |
167 |
58 |
57.8 |
| 5.7 |
173 |
60 |
60.2 |
Size guide for free size kids abayas:
| Person Height [ft] |
Person Height shoulder to toe [cm] |
Abaya Size |
Abaya Length [in] |
| 2.5 |
76 |
30 |
29.9 |
| 2.8 |
86 |
34 |
33.9 |
| 3.2 |
96 |
38 |
37.8 |
| 3.3 |
101 |
40 |
39.8 |
| 3.5 |
106 |
42 |
41.7 |
| 3.6 |
111 |
44 |
43.7 |
| 3.8 |
116 |
46 |
45.7 |
Size guide for Tops/Dress:
| US/Canada |
United Kingdom |
Europe |
| 6 |
8 |
36 |
| 8 |
10 |
38 |
| 10 |
12 |
40 |
| 12 |
14 |
42 |
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