Our return policy
If your purchase isn't completely satisfactory, we're happy to accept your return within 14 days of receiving your item.
To request a return, simply follow the instructions here.
Requirements for a return/exchange:
- Item can not be purchased on sale.
- Items must be in the same condition it was received in.
- Items must be unwashed, unworn and have no traces of perfume or deodorant.
- Items must be in the original packaging.
- Item must be shipped within 3 working days of refund/exchange approval.
Shipping costs:
- Customer is responsible for costs related to returning the items.
- Original shipping charges are refundable for faulty item.
Shipping info
We offer our customers reasonable shipping charges. Depending on the country to which your order is being shipped to, you may choose tracked or/and express delivery.
|
|
0.0 kg - 0.3 kg |
0.3 kg - 1.5 kg |
1.5 kg+ |
| United Kingdom |
Tracked (2-4 days) |
£1.50 |
£2.99 |
£4.99 |
| Express (1-2 days) |
£5.99 |
£7.99 |
£9.99 |
| Scandinavia |
Tracked (4-7 days) |
£4.99 |
£9.99 |
£14.99 |
| Express (2-4 days) |
not available |
£19.99
|
£24.99 |
| Europe |
Tracked (4-7 days) |
£2.99 |
£5.99 |
£8.99 |
| Express (1-3 days) |
£9.99 |
£13.99 |
£18.99 |
| International |
Tracked (6-9 days) |
£4.99 |
£9.99 |
£14.99 |
| Express (2-4 days) |
not available |
£17.99 |
£24.99 |
Additional Info
Please note that delivery times can get longer due to issues such as local bank holidays and custom delays. If your delivery location is remote, it may also take slightly longer to deliver
If you have issue tracking your order, you can contact using the contact form or send an e-mail to support@podur.co.uk.
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